Guarantee

Your Satisfaction is Guaranteed
We will gladly resize your bracelet for free in the event that it doesn't fit within 30 days of purchase, you just pay shipping. Beyond 30 days there will be a $10.00 restringing fee plus $3.85 for shipping. We will repair or replace any our of products if they contain defective components or manufacturing defects within 12 months of purchase. We have an exchange only return policy. If you receive an item and would like to exchange it for another just let us know before returning the item for exchange. There are no returns or exchanges for special orders.

Special Orders: Special orders are an additional $10.00. There are no refunds or exchanges for special orders.

Please note: If you need to send an item back please put it in a box with some tissue or bubble wrap around it. If you mail it back in a flat letter sized envelope the item will get damaged.